Terms of service

Terms of Service

Last updated: July 2026

Welcome to Woodland Fawn Boutique. By accessing our website or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. About Us

Woodland Fawn Boutique is an online baby boutique based in South Africa, offering thoughtfully curated products for babies, toddlers and growing families.

Throughout these Terms, "we", "our" and "us" refer to Woodland Fawn Boutique.

2. Acceptance of These Terms

By using our website or placing an order, you confirm that you have read, understood and agree to these Terms of Service.

If you do not agree with these terms, please do not use our website.

3. Products

We carefully select all products featured on our website.

While we make every effort to ensure that product descriptions, specifications and images are accurate, slight variations in colour, packaging or appearance may occur due to different manufacturers, suppliers or screen settings.

We reserve the right to update or discontinue products at any time without prior notice.

4. Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

Prices may change without notice.

If an obvious pricing error occurs, we reserve the right to cancel the order and provide a full refund.

5. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse or cancel an order due to:

Product availability
Pricing errors
Suspected fraudulent activity
Payment issues
Any other reasonable circumstance

If your order is cancelled after payment has been received, a full refund will be issued.

6. Payment

Payment must be received in full before an order is processed.

We use secure third-party payment providers to process payments. Woodland Fawn Boutique does not store your credit or debit card details.

7. Shipping

We offer free shipping within South Africa.

Some products may be shipped directly from different trusted suppliers. As a result, orders containing multiple items may arrive in separate parcels.

Estimated delivery times are provided as a guide and cannot be guaranteed.

Please refer to our Shipping Policy for further information.

8. Returns and Refunds

Returns and refunds are subject to our Returns Policy.

If you receive a damaged, defective or incorrect item, please contact us within the time stated in our Returns Policy so we can assist you.

9. Intellectual Property

All content on this website, including text, graphics, branding, logos, images and designs, is the property of Woodland Fawn Boutique unless otherwise stated.

No content may be copied, reproduced or distributed without our written permission.

10. Website Use

You agree not to:

Use our website for unlawful purposes.
Attempt to interfere with the operation or security of the website.
Upload harmful software or malicious code.
Use our content without permission.

11. Limitation of Liability

To the fullest extent permitted by South African law, Woodland Fawn Boutique shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or the purchase of our products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).