Shipping policy
Last updated: July 2026
Thank you for shopping with Woodland Fawn Boutique. We are committed to making your shopping experience as smooth and enjoyable as possible. Please take a moment to read our shipping policy before placing your order.
Free Shipping
We are pleased to offer FREE standard shipping on all orders within South Africa.
There are no hidden shipping fees—the price you see is the price you pay.
Order Processing
Orders are processed Monday to Friday, excluding public holidays.
Please allow 1–3 business days for your order to be processed before it is dispatched.
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Delivery Times
Estimated delivery times are:
- Major cities: 2–5 business days
- Regional areas: 3–7 business days
- Remote locations: Up to 10 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions or other circumstances beyond our control.
Orders with Multiple Items
To bring you a carefully curated range of products, some items are shipped directly from different trusted suppliers.
This means that if your order contains multiple products, they may arrive in separate parcels and on different delivery dates.
You will not be charged any additional shipping fees if your order is shipped separately.
Order Tracking
Where tracking is available, you will receive your tracking details by email once your order has been dispatched.
If you have not received your tracking information within a few business days of placing your order, please contact us and we will be happy to assist.
Delivery Address
Please ensure that your shipping address is entered correctly when placing your order.
Woodland Fawn Boutique cannot be held responsible for delays or additional delivery charges resulting from incorrect or incomplete addresses provided by the customer.
Delivery Delays
While we work with trusted courier partners, occasional delays may occur.
If your order is taking longer than expected, please contact us and we will gladly investigate the status of your shipment.
Damaged or Missing Items
If your order arrives damaged or if an item is missing, please contact us within 7 days of receiving your parcel.
Please include:
- Your order number
- A description of the issue
- Clear photographs (if applicable)
We will work with you to resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping or your order, we'd love to help.
Email: woodlandfawnboutique@gmail.com
Thank you for choosing Woodland Fawn Boutique.
Thoughtfully chosen for your little ones. 🌿🦌